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Back-end Receptionist

Paramus

About Brandon J. Broderick, Attorney At Law:

Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology.

Come join a team, in a fast-paced environment, where the culture values Transparency, Accountability, Empowerment, Teamwork, Passion, Giving Back, Diversity, and Inclusion. At Brandon J Broderick, you will be provided with training, mentorship, a career path along with perks such as Summer Fridays, competitive benefits, a robust holiday schedule, and work-life balance!   We care deeply about or employees and our clients.   Our commitment to these values ensures a supportive and inclusive environment where every team member can thrive and contribute to our collective success.

Join us in making a difference and building a fulfilling career.

Our team is seeing a dedicated and highly organized back-office receptionist! Brandon J. Broderick is a fast-paced, high-performing personal injury law firm, where our clients are our top priority.  A successful candidate is bilingual and will act as the first point of contact with our clients over the phone and therefore has an ability to greet clients with professionalism, warmth and empathy! 

This position is in office Monday-Friday 8:30am-5:00pm. 

Key Responsibilities:

  • Professionally and courteously manage a high volume of incoming calls.
  • Respond promptly to a large volume of answering service emails, maintaining accuracy and efficiency in communication.
  • Direct incoming calls to the appropriate departments or team members, ensuring a smooth and seamless client experience.
  • Welcome clients and visitors with warmth and professionalism, creating a positive and lasting first impression.
  • Accurately record client information, take detailed messages, and deliver them to the appropriate staff member.
  • Coordinate appointment scheduling and manage the firm’s calendar with attention to detail and accuracy.
  • Maintain confidentiality and discretion when handling sensitive client information.
  • Assist with administrative tasks such as filing, scanning, and data entry as needed.

Qualifications:

  • Proven experience in a reception or customer service role, preferably within a law firm or fast-paced office setting.
  • Bilingual- Spanish speaking, preferred.
  • Strong verbal communication skills and phone etiquette.
  • Ability to multitask and manage a high volume of calls while maintaining attention to detail.
  • Exceptional interpersonal skills, with the ability to handle emotionally sensitive situations with empathy and professionalism.
  • Proficiency in Microsoft Office and basic office software.
Compensation Range:
$18—$21 USD

Benefits: Full Time Employees and Part Time Employees over 30 hours per week

· We offer a competitive salary and comprehensive benefits package.

· Health Insurance

· Dental Insurance

· Vision Insurance

· Paid Time off

· Sick time

Equal Opportunity Statement

Brandon J Broderick provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

No 3rd party recruitment firms.